- No Refunds and Returns will be given after Pre-Orders close. Before pre-orders close, you may contact us at [email protected] to request a refund. (Note: You will not be refunded for any processing fees).
- All items in the shop are up for pre-order. Items will be ordered after pre-orders close and shipped when all bulk items arrive.
- We will only be responsible for replacing or refunding packages affected by shipping errors made on our end. (For example, shipping label address doesn't match address on the order).
- Please provide us with photographic and or video evidence to refund/replace any incorrect, missing, or damaged items. Depending on the severity of the damage, the availability of the item, and your location we will either send you a replacement or offer you a full or partial refund.
- Information regarding leftover sales (if any) will be decided after all orders are shipped out. Individual merch items and stretch goal items are not available for individual purchase at this time.
For any questions and concerns please contact us at [email protected]